Amazon Adjusts Refund Policy for Lowvalue Items

Amazon Adjusts Refund Policy for Lowvalue Items

Amazon US has launched a new "Refund-Only" policy, allowing refunds for items under $75 in certain situations without requiring returns. This aims to improve the buyer experience but places higher demands on sellers. Sellers need to pay attention to the impact on return rates and commission refund rules. It's crucial to strictly control product quality, optimize product descriptions, and improve customer service to adapt to the changes brought by the new policy. This will help mitigate potential losses and maintain profitability in the long run.

12/30/2025 Logistics
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Temu Aims to Move Beyond Discounts With 1B Subsidies

Temu Aims to Move Beyond Discounts With 1B Subsidies

Temu, Pinduoduo's cross-border e-commerce platform, launched a "10 Billion Subsidy" program to support Chinese manufacturers in going global and building brand image, shedding the "low price" label. Temu's rapid rise is attributed to its low-price strategy, but it faces challenges in product quality and brand building. Whether Temu can successfully transform depends on its ability to achieve breakthroughs in product quality, brand construction, service experience, and compliant operation. The program aims to elevate Chinese manufacturing and establish a stronger global presence for participating companies.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Face KYC Hurdles and Negative Review Challenges

Amazon Sellers Face KYC Hurdles and Negative Review Challenges

This article delves into strategies for handling negative reviews on Amazon for new products, including identifying the nature of the reviews, adjusting variation strategies, rapidly accumulating positive reviews, and providing excellent after-sales service. It also interprets potential KYC verification requirements on Amazon US, offering advice to sellers on how to respond. The goal is to help sellers navigate crises and achieve stable and sustainable growth. By understanding these challenges and proactively implementing solutions, sellers can mitigate risks and optimize their performance on the Amazon platform.

12/30/2025 Logistics Industry Insights
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Hexing Logistics Under Scrutiny for Crossborder Ecommerce Reliability

Hexing Logistics Under Scrutiny for Crossborder Ecommerce Reliability

This paper delves into Guangzhou Hexing International Freight Forwarding Co., Ltd., evaluating its reliability from various dimensions including company background, service advantages, dedicated line and overseas warehouse layout, timeliness, and domestic pickup capabilities. The analysis indicates that Hexing Logistics has advantages in South China and performs well in the European, American, and Southeast Asian markets. It is suitable for cross-border e-commerce sellers who require stable logistics, but its domestic pickup capabilities need improvement. This study provides a comprehensive overview of Hexing Logistics' strengths and weaknesses.

12/30/2025 Logistics
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Papua New Guinea Upgrades SEZ Customs to Meet Global Standards

Papua New Guinea Upgrades SEZ Customs to Meet Global Standards

Papua New Guinea Customs Service (PNGCS) is actively improving its management of Special Economic Zones. A workshop organized by the World Customs Organization (WCO) helped PNGCS benchmark against international standards, identify gaps, and learn from other countries' experiences. The outcomes of the discussions will be used to revise laws and regulations, aiming to establish a more efficient and transparent SEZ management system and promote economic development. This initiative underscores PNG's commitment to aligning with global best practices in customs administration and fostering a favorable investment climate.

12/30/2025 Customs Knowledge
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Maldives Customs Modernizes Risk Management After WCO Report

Maldives Customs Modernizes Risk Management After WCO Report

The World Customs Organization (WCO) presented a diagnostic report to the Maldives Customs Service, highlighting areas for improvement in customs valuation, post-clearance audit, and risk management. The report recommended establishing a robust risk management system, optimizing valuation processes, and upgrading audit methodologies. The Commissioner General of Maldives Customs pledged to develop an action plan based on the recommendations to enhance customs efficiency and transparency, ultimately fostering economic development. This initiative aims to modernize customs operations and facilitate smoother trade flows for the Maldives.

12/30/2025 Customs Knowledge
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Chatgpt4 API Enables Smarter AI Applications

Chatgpt4 API Enables Smarter AI Applications

This article provides a detailed guide on how to apply for and use OpenAI's ChatGPT-4 API, exploring its broad application prospects in areas such as intelligent customer service, content creation, educational tutoring, and creative writing. The ChatGPT-4 API not only enhances business efficiency and improves customer experience but also brings convenience and enjoyment to individual users, leading artificial intelligence technology to new heights. It highlights the API's potential to revolutionize various sectors by offering advanced natural language processing capabilities and fostering innovative solutions.

01/05/2026 Logistics Encyclopedia
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Feishu Invests 21M in Crossborder Ecommerce Firm Youkeshu

Feishu Invests 21M in Crossborder Ecommerce Firm Youkeshu

The cross-border e-commerce landscape is rapidly changing, posing challenges to established sellers. Feishu Shennuo's significant investment of 21 million RMB in YKS (Youkeshu) has drawn industry attention, potentially breaking down barriers between sellers and service providers and exploring new collaborative models. Meanwhile, Starry Light faces lawsuits and declining performance. Cross-border e-commerce companies must innovate and embrace change to thrive in this highly competitive environment. The investment could signal a shift in industry dynamics, encouraging closer partnerships and new strategies for success.

01/05/2026 Logistics Industry Insights
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Ebay Expands Global Sales Opportunities for Sellers

Ebay Expands Global Sales Opportunities for Sellers

This article provides a detailed interpretation of the admission requirements and operational strategies for selling cross-border on eBay, helping sellers unlock the global market. It covers key aspects such as account requirements, credit rating, transaction experience, product category restrictions, logistics service capabilities, and payment method settings. The article emphasizes the importance of compliant operation and refined management, providing valuable references for sellers looking to expand their business internationally through the eBay platform. It offers practical guidance for navigating the complexities of cross-border e-commerce.

01/05/2026 Logistics Encyclopedia
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Moldova Strengthens Border Controls with New Customs Measures

Moldova Strengthens Border Controls with New Customs Measures

The World Customs Organization (WCO) conducted a risk management workshop for the Customs Service of Moldova. This initiative aimed to enhance their capabilities in combating fraud and improving risk analysis at airports. The workshop contributes to building a more secure border protection system for Moldova, strengthening its ability to identify and mitigate potential threats related to cross-border movements of goods and people. By focusing on risk management principles and best practices, the WCO supports Moldova in safeguarding its national security and facilitating legitimate trade.

01/05/2026 Customs Knowledge
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